Somebody else’s shoes

“One of the things I always took to be a self-evident truth was that you cannot copy somone else’s success. You figure out how to do it for yourself. And any attempt to walk in somebody else’s shoes, you’re going to end up with a less significant experience. So I have to figure out how to do it for myself.” Harrison Ford, on finding inspiration

Pain

Superman: “What kind of masochist keeps track of the different kinds of pain they’ve…”
Batman: “Four hundred and ninety-six by my last count.”
Superman, on Batman’s suggestion he catalogue his own levels of physical discomfort

Subvert from Within

“So, how does this help the user kick ass?” Kathy Sierra, on user personal experience

Fear of delegation, and its cousin, fear of replaceability

“Fear of delegation is the belief that no one is as competent to solve a problem as you are. This kind of thinking (which at times may be justified) usually results from the belief that tasks will inevitably be done poorly if not done by capable hands—yours, of course. But how often is this really masking the fear that others can perform jobs you once thought only you could accomplish? This in turn leads to the fear of replaceability…” Ricardo Semler, author of Maverick: The Success Story Behind the World’s Most Unusual Workplace